Job Title: Member Services Coordinator
Location: Denver, Colorado (Hybrid/Remote Options Available)
Organization: Colorado Water Congress
Job Type: Part Time (24-32 hours a week)
Compensation Range: $40,000 - $60,000 (Dependent upon Experience and Skillset)

Additional Benefits:

• Paid holiday and sick leave available
• Flexible work arrangements
• Simplified Employee Pension
• Opportunities for career growth

About Colorado Water Congress

The Colorado Water Congress is the leading organization for water professionals, representing a wide range of stakeholders and committed to advancing the sustainable management of Colorado’s water resources. We bring together leaders across sectors to address water policy issues, foster education, and promote informed decision-making.

Overview:
The Colorado Water Congress seeks a detail-oriented, friendly Member Services Coordinator to support our membership base and streamline internal systems. You’ll be the first point of contact for members, manage our database (GrowthZone), handle invoicing, and support registration for events and programs. The ideal candidate will support the organization by managing member relations, maintaining the membership database, handle invoicing, and assist with registration logistics for events and programs.

Key Responsibilities:

• Respond to member/nonmember inquiries by phone, email, or web.
• Maintain and update the GrowthZone membership database.
• Process new member setups and onboarding emails.
• Manage organization revenue, track and send out monthly invoices (membership, committees, projects), manage delinquencies.
• Prepare membership reports for staff and leadership, including those for Special Projects.
• Coordinate financial account reconciliation with Bookkeeper.
• Assist with the audit.
• Assist with registration logistics for conferences/webinars.
• Support membership and committee application updates.

Skills & Qualifications:

• Strong interpersonal and customer service skills.
• Degree in related field or equivalent experience.
• Familiarity with CRM/database platforms (GrowthZone a plus).
• Proficiency in Excel and email platforms.
• Detail-oriented with good organizational skills.
• Prior experience with invoicing or membership-based organizations preferred.

Application Deadline: Applications for this position will be accepted until June 15, 2025.

To Apply: Please email a cover letter, your resume, and two references to cwc@cowatercongress.org.